Recognizing the
violence link p.42
Are your fees too high?
p.28
Resolving veterinary
team conflict p.22
CONSUM E R
TRE N DS
How to thrive in a
rapidly changing
consumer landscape
p.24
TH E ONTARI O VETERI NARY M EDI CAL ASSOCIATI ON MAGA ZI N E
SEPTEMBER / OCTOBER 2023