Conference Proceedings

2019 OVMA Conference 249 TABLE OF CONTENTS CONFERENCE SpEAKER BIOS Eric Garcia, Information Management CEO, Simply Done Tech Solutions IT expert. Digital Marketer. Industry thought leader. When it comes to helping veterinary practices streamline their technology and attract and retain clients, Eric Garcia has aproven track record of educating the industry and producing results. Eric is an IT and Digital Marketing consultant working exclusively with veterinary practices. In addition to a long list of satisfied clients, Garcia's work has been recognized throughout the industry. Eric is an active advisory board member with the American Association of Feline Practitioners and marketing columnist for Today's Veterinary Business, an NAVC publication. He speaks regularly at conferences throughout the world. Dave Nicol, BVMS Cert Mgmt MRCVS Director, The VetX Graduate Community Dr. Dave Nicol is a marketing, performance management and leadership expert. He has written three books, most recently "So You're a Vet…Now What?", has authored hundreds of articles and hosts the Blunt Dissection Podcast, a monthly conversation about success with the rock starts of veterinary medicine (which receives more than 60,000 downloads per year). Dr. Dave is also the founder of VetX Graduate, an independent teaching, mentoring and networking community helping young veterinarians around the world thrive in practice, not just survive by teaching essential non-clinical skills. In his spare time, he helps to run Roundwood Vets, a boutique, independent veterinary practice in London. You can access all of his content (the majority of which is free) and get in touch at www.drdavenicol.com or follow his life in photos and video on facebook or Instagram @drdavenicol. Jayne Takahashi, DVM, MBA Owner, Communication Leads Dr. Jayne Takahashi loves all things communication! Throughout her diverse career, professional communication skills have remained her focus and her passion. Jayne has held a number of positions including companion animal veterinarian, pet nutrition educator, national marketing manager in the pet food industry, Vice-President of Communications for a network of veterinary practices and currently, communication consultant through her company, Communication Leads. In each of these roles, her focus is educating, coaching and training individuals and teams on the power of communication skills with clients and colleagues. Jayne received her Doctor of Veterinary Medicine degree from the Western College of Veterinary Medicine at the University of Saskatchewan and a Master of Business Administration degree from the University of Calgary. She has written a number of published columns on communication within the veterinary practice and speaks nationally at conferences and training events.

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